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IT Services Team Leader

IT Services Team Leader

Applications close:
August 31, 2022 8:00 AM

We are searching for an experienced information technology professional to lead our organisation’s IT support function.

Here at Māori Television our purpose is to revitalise te reo Māori through television programmes, events, and online media.  

Technology is at the heart of what we do. This role looks after continuity of the access to the technology, management of technical queries and incident response.  This an opportunity to develop and implement your best practices across resource management, triaging, cyber security, and many other facets of IT.

We offer a great team and a great work environment with well-defined values and goals.

What will you be doing?

  • Guiding the team through triage and resolution of IT service requests raised via email, phone, Helpdesk system, or in person
  • Developing and mentoring team members
  • Coordinating response and recover IT services during events impacting business continuity
  • Advising on, developing and implementing corporate IT systems as the needs of the company evolve
  • Managing setup, distribution, patching, and retrieval of company-issued devices and software

We’re looking for someone with:

  • A tertiary qualification in information technology or equivalent experience
  • 3 years’ experience in customer facing IT services or support role
  • 2+ years’ experience in a team leadership role
  • Extensive experience with Microsoft Active Directory, general corporate IT services (including MS 365), computer networks
  • Ability to efficiently liaise and build relationship with third parties
  • In-depth understanding of IT best practices, resource management, patching, cyber security considerations and disaster recovery processes
  • Demonstrable people management experience as a capable, respected team leader
  • Capacity for team mentoring and developing others’ talents
  • Broadcast or post-production experience (beneficial).

This opportunity will expose you to both, innovative solutions, and down-to-earth projects. You will be involved through the entirety of our technology environment and pave the way forward collaborating with a friendly team.

If this sounds interesting, apply now!

Please note: we encourage early applications for this role as we will be reviewing and shortlisting applications as they are received.

He kōrero mō Whakaata Māori
He wāhi motuhake tō Whakaata Māori hei tautoko i te whakarauoratanga o te reo me ngā tikanga Māori. I rewa i te tau 2004, he hua nō te whakaū a te Karauna i ōna haepapa hei tautoko i te rāngai pāpāho Māori hei whakatairanga i te reo me ngā tikanga Māori, he mārama ngā mahi a Whakaata Māori hei tautoko i ngā mahi whakarauora a te motu, e whakatinanatia ana i tēnei wā i raro i te Maihi Karauna (te rautaki whakarauora reo a te Karauna). Ka orua mai ko ngā mahi a Whakaata Māri i ngā hapori hei whakarauora i te reo Māori hei reo ora e kōrerotia ana e ngā whānau, ngā iwi, ngā hapū, ngā hapori reo Māori, ngā āpiti hoki puta noa i te motu. Ko ngā mahi ā-hapori nei ka whakatinanatia i raro i te Maihi Māori (te rautaki reo Māori a ngāi Māori, ngā iwi me ngā hapū).  

About Māori Television
Māori Television plays a unique role in supporting the revitalisation of te reo me ngā tikanga Māori. Launched in 2004, as a result of the Crown recognising its responsibility to support Māori broadcasting to promote te reo me ngā tikanga Māori, Māori Television plays a clear founding role in supporting national efforts in revitalisation, which today is captured in the Maihi Karauna (Crown strategy for te reo revitalisation). At the same time, Māori Television plays an important role supporting community-level efforts to revitalise te reo Māori as a thriving language used by whānau, iwi, hapū and te reo speaker communities and stakeholders across the country. These community-level efforts are expressed in the Maihi Māori (the Māori, iwi and hapū strategy for te reo revitalisation).

Apply now

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