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Formal Complaints

If you are concerned about the content of a television programme broadcast on Whakaata Māori or the Te Reo channel, you are entitled by law to complain and to have your complaint taken seriously. If you have a complaint, you must write to the broadcaster in the first instance, within 20 working days of the programme screening.

1.  Email us at feedback@maoritelevision.com

2. Write to us at:

Formal Complaints

Māori Television

P.O. Box 64-341

East Tamaki

Auckland 2163


Ph: +64 9 539 7000

Fax: +64 9 539 7199

If you are not sure what broadcasting standards are, you can download and read the codes below.

Free-to-air TV Code - English
Free-to-air TV Code - Māori

Broadcasting Standards

The Broadcasting Standards Authority was set up under the Broadcasting Act 1989 to oversee broadcasting standards in New Zealand. Their role is to decide on complaints that broadcasts have breached BSA standards. Find out more about them at the Broadcasting Standards Authority website.

If you are dissatisfied with the outcome of a complaint to Whakaata Māori, you can refer your complaint to the Broadcasting Standard Authority. Please see the Broadcasting Standard Authority’s Guide to Complaints Process and The Free-to-Air Television Code for more information.

Advertising Standards

If you are concerned about the content of an advertisement on Whakaata Māori or Te Reo Channel, you should direct your complaint to the Advertising Standards Authority.

To contact Māori Television on any other matters, use our Contact Us page.