We've made some exciting changes to MĀORI+!
If you're using one of our mobile apps, you'll need to upgrade your app from the Apple App Store or Google Play Store, and sign in or create an account to continue streaming.
You will need to reset your password the first time you sign in on the new mobile app.
If you're on our website, go to maoriplus.co.nz/sign-in and select Reset Password.
To update your MĀORI+ app on your mobile or tablet, go to the MĀORI+ app store listing on the Apple App Store or Google Play Store and select Update.
Reset your password from the MĀORI+ sign-in screen.
- Go to www.maoriplus.co.nz/sign-in
- Select Reset Password
- Enter your email address linked to your MĀORI+ account.
-Follow the instructions sent to your inbox for reset password from maori plus and type the 6 digit
- Once the has verified the code and now you will be able to enter your new password Reset password.
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- Go to www.maoriplus.co.nz/sign-up.
- Select Sign Up.
- Enter your email address, and click Continue.
- Check your email inbox to Verify your email address to complete your account setup.
A passkey is a secure way to sign in without entering a password.
It uses your device's Face ID, fingerprint, PIN or screen lock.
Passkeys may only be available on supported devices and browsers. Your biometric information stays on your device and is not shared with MĀORI+.
Use the verification message sent to the email address you entered during sign-up.
- Open the verification email from MĀORI+.
- Enter the verification code when prompted.
- Return to MĀORI+ and continue to sign in.
- If the message has not arrived, check your spam folder or select Resend.
Yes, you can sign in with Google or Apple.
You can create or access a MĀORI+ account using Google or Apple
If the email address used in your Google or Apple account is already registered through another sign-in method, you will be asked to link your accounts so you can sign in to the same account through multiple ways.
- Go to www.maoriplus.co.nz/sign-up.
- Select Sign Up.
- Enter your email address, and click Continue.
- Verify your email address to complete your account setup.
You can sign in using your email address and password or a supported social account, such as Google or Apple.
Passkey sign-in may also be available on supported devices.
On a TV, follow the on-screen QR code or activation-code instructions.
Signing in allows MĀORI+ to save your viewing progress, sync your activity across supported devices.
It also helps MĀORI+ meet content rights restrictions from our suppliers.
Email verification confirms that the address belongs to you and helps protect your MĀORI+ account.
A verified email also allows you to receive important messages, including password-reset and security information.
Try these checks if your verification email has not arrived.
- Check your spam or junk folder.
- Confirm that you entered the correct email address.
- Wait a few minutes, then request another verification email.
- Add MĀORI+ to your safe-senders list if messages continue to be filtered.
Request a new message from the email-verification screen.
- Wait a few minutes for the original email to arrive.
- Select Resend.
- Open the newest verification email and use its link or code.
This message means a MĀORI+ account is already registered with your email address.
Try signing in with the sign-in method or email you used previously, or select Reset Password if you cannot remember your password.
Reset your password from the MĀORI+ sign-in screen.
- Go to www.maoriplus.co.nz/sign-in
- Select Reset Password
- Enter your email address linked to your MĀORI+ account.
- Follow the instructions sent to your inbox
You may be able to sign in without entering a MĀORI+ password by using a supported social account, passkey, QR code or TV activation code.
Available options depend on your device and how you created your MĀORI+ account.
Change your password in your MĀORI+ Account Settings.
- Open Account Settings.
- Select Reset Password.
- Follow the prompts to confirm your identity.
- Create and save your new password.
Yes, you can sign in with Google or Apple.
You can create or access a MĀORI+ account using Google or Apple.
If the email address used in your Google or Apple account is already registered through another sign-in method, you will be asked to link your accounts so you can sign in to the same account through multiple ways.
Sign-in methods may be linked when they use the same verified email address.
To avoid a duplicate account, use the same email address and sign-in method you used when registering.
Using a different sign-in method may open or create a separate account, particularly if it uses a different email address.
If your profiles or viewing history are missing, sign out and try your original sign-in method.
You may have signed in using a different method or email address from the one linked to your usual MĀORI+ account.
Sign out, then try the method you originally used.
Try your previous email addresses and sign-in methods to find the correct account.
- Use Reset Password with an email address you may have registered.
- Try the Google or Apple option you previously used.
- Try sign up again to MĀORI+ with the email address, as your account may have been previously been deleted.
- Contact MĀORI+ support if you are still having issues.
A MĀORI+ account can have up to five profiles in total, including your Primary Profile and Tamariki Profile.
Theses two default profiles cannot be deleted.
No, you cannot delete the Tamariki Profile.
Every MĀORI+ account includes your Primary Profile and a Tamariki Profile. These profiles cannot be deleted.
You can select another profile from the profile selection screen.
The profile may have been deleted, or you may be signed in to a different MĀORI+ account.
Check the account and sign-in method you are using, then return to the profile selection screen.
MĀORI+ collects and manages personal information needed to provide and protect the service.
Details about what is collected, why it is used and your privacy rights are available in our Privacy Policy.
Yes, you can permanently delete your MĀORI+ account.
- Under your Account settings, select Delete Account on the MĀORI+ website or mobile app.
- Account deletion will remove your profiles, My List and viewing history. Account deletion cannot be undone.
Use the on-screen sign-in instructions in the MĀORI+ Android TV or Google TV app.
- Open MĀORI+ on your TV.
- Select Sign In.
- Scan the QR code or follow the activation-code instructions.
If you do not have an account, create one first on the MĀORI+ website or mobile app.
The MĀORI+ app on Apple TV has been discontinued and is no longer available.
You may be signed out because of session limits, a security check, a password change or other account activity.
- For security reasons if you don’t use the device for 30 days.
- Sign in again. If this happens repeatedly, reset your password and contact MĀORI+ support.
- All users are logged out after 60 days for security reasons
A VPN may hide or change your location, so some MĀORI+ content may be blocked to meet regional rights and licensing requirements.
Turn off the VPN and try again using your normal internet connection.
MĀORI+ may be accessed outside New Zealand, but programme availability varies by country.
Some content cannot be streamed overseas because of regional rights and licensing restrictions.
Some programmes on MĀORI+ have a classification to help you understand the nature of the content and whether it is suitable for you and your family.
We use the following classifications:
[G] - Approved for General viewing (Arowhānui: Kua whakaaetia mō te mātakitaki a te katoa)
[PG] - Parental Guidance is recommended for young viewers ( Tohutohu ā-Matua: E tūtohua te Tohutohu ā-Matua mō ngā kaimātakitaki tamariki ake)
[M] - Suitable for mature audiences 16 years and over. (Ngā Kaimātakitaki Pakeke: E tika ana mā ngā kaimātakitaki pakeke 16 tau, pakeke atu)
[16] - Suitable for 16 years and over. (Kaua e mātakina e te hunga i raro i te 16 tau)
[18] - Suitable for 18 years and over (Kaua e mātakina e te hunga i raro i te 18 tau)
If programmes are more likely to offend, we may provide additional warnings using the following classifications:
[C] - Content may offend (Ka mōrihariha pea ngā ihirangi)
[L] - Language may offend (Ka mōrihariha pea te reo)
[V] - Violence may offend (He whakarekereke kei roto)
[S] - Sexual material may offend (Ka mōrihariha pea ngā ihirangi hōkaka)Please Note: Classifications are not required for News, Current affairs or Sports programmes.
